IT Service Desk / IT Help Desk
St. Clair College IT Services also has a process for gaining support when you have technical problems with College software and passwords. IT Services has opened a Knowledge Base and a process where you can enter and follow your own IT Tickets.
You can access the IT Help Desk by logging into MySt.Clair portal with your username and password and clicking on IT Help Desk icon.
From the Service Portal, you can Get Help - request service from the IT Services department; Request Something - obtain items or materials from the department, usually something that staff and faculty would do; and access the Knowledge Base - which contains helpful instructions and articles to answer your questions.
