St. Clair One Account Security Update: Unified Authentication Policy
To enhance overall account protection and simplify how you manage your security methods, IT Services has migrated the Multi-Factor Authentication policy and Self-Service Password Reset policy to a new unified Authentication Methods policy.
What Does This Mean for You?
- No action is required from users.
- After the migration, your existing authentication methods (such as the Microsoft Authenticator app, phone number, or alternate email) will automatically carry over. Continue using them as you do today.
Benefits:
- A more streamlined and secure experience for managing sign-in methods and performing password resets.
Helpful Links:
- St. Clair College Setting up Multifactor Authenticaiton
- St. Clair College Self Service Password Reset
For any questions or assistance, please contact the IT Help Desk.
Thanks,
St. Clair College IT Services
The Information Technology Services departments support the College’s computers, audiovisual, IT infrastructure, cybersecurity, systems services, web services, telecommunication services, and the One Card.
For students, St.Clair ONE accounts are created 24h to 48h after you have officially registered for your program. For staff, St. Clair ONE accounts are created 24h to 48h after your contract has been entered in PeopleSoft.
If you have any support issues, please enter a ticket via the mySt.Clair portal and choose the IT Help Desk tile or call 519-972-2727 ext 2500.
If you do not have access to your account, please complete the web form on the contact us page.
All students and staff are to register for Self Service Password Reset. This will allow you to reset your password for your St.Clair One account without having to contact the IT Help Desk.