This program is delivered at our downtown campus, the MediaPlex. If you’re staying in residence, which is located at our main campus, it is a quick 20 minute bus ride to our downtown campuses. The bus stops directly behind the St. Clair College Centre for the Arts. The MediaPlex is one block south of the Centre for the Arts.
Program Code:
B826
Status:
Open
Apply Online:
Two Year - Ontario College Diploma
Starts: September
Contact:
Handbook
Program Handbook
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Location
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Program Overview
If you are interested in a career as an airline/tour reservationist, flight attendant, cruise ship employee, tour guide, tour manager, event planner, travel counsellor, hotel/ resort concierge, or any other facet of the tourism industry, this program is for you! This program will help develop skills employers are looking for in a new employee, such as communication, teamwork, computer, and customer service skills. Graduates are prepared to begin entry-level positions in a number of the travel industry sectors.
Program Highlights
- Students have the opportunity to gain valuable experience and school credits while living, working, and attending classes at Walt Disney World in Orlando, Florida.
- Graduates have the opportunity to obtain a Bachelor of Arts in Travel and Tourism Management in Ireland by completing 1-2 semesters abroad.
- Optional yearly field trip abroad (past trips include Mexico, Caribbean, Cruises, Europe).
- Previous mid-semester work placement locations have included various locations all across Canada, United States, Europe and many other parts of the world.
- Student Work Experience Program recruitment opportunities exist with Fairmont Hotels and Resorts located in Western Canada.
- TICO exam preparation included as part of the program.
Career Opportunities
Tourism is one of the largest economic generators worldwide; employment opportunities are endless. Whether you are changing careers or looking for a new job, tourism and travel will offer you a world of possibilities. After completing the two-year program, graduate job opportunities exist with airlines, airports, attractions, car rental companies, convention and meeting centres, cruise lines, government tourism offices, hotels and resorts, online travel providers, rail lines, travel agencies, tour operators and visitor information centres, among others. Tourism and Travel students can work and earn credits through the Disney College Program and the Fairmont Hotels and Resorts Student Work Experience Program.
Admission Requirements
OSSD with the majority of courses at the College (C), University (U), University/College (M) or Open (O) level qualify for admission to this program.
Mature students - See Admission Procedures for details.
Courses
Please scroll to the bottom of the list to review the Pre/Co-Requisites.
The curriculum below is for incoming students:
Past Cohorts:
Semester 1
| Code | Title | Credits |
|---|---|---|
| TOR109 | Introduction To Tourism | 3 |
| TOR114 | Destinations I | 3 |
| TOR113 | Professional Travel Presentations | 3 |
| TOR115 | Tourism Service Excellence | 2 |
| TOR212 | Communications In Tourism | 3 |
| TOR117 | Essential Computer Skills And Reporting | 3 |
Semester 2
| Code | Title | Credits |
|---|---|---|
| TOR218 | Professional Development & Career Planning | 2 |
| TOR242 | Destinations II | 2 |
| TOR319 | Resorts & Leisure Travel | 3 |
| TOR203 | Tourism Finance | 2 |
| TOR325 | Information Technology In Tourism & Hospitality | 2 |
| TOR118G | Cultural Diversity In Travel | 3 |
| TOR213 | Hotel Foundations | 3 |
Semester 3
| Code | Title | Credits |
|---|---|---|
| TOR500 | Work Practicum | 14 |
Semester 4
| Code | Title | Credits |
|---|---|---|
| TOR333 | Destinations III | 3 |
| TOR308 | Tourism Photography | 3 |
| ELEC1030 | Choose 1 Elective Course | 3 |
| TOR409 | Event Management | 2 |
| TOR425 | Professional Tour Guiding | 3 |
| TOR428 | Social Media And Marketing For Tourism | 3 |
Semester 5
| Code | Title | Credits |
|---|---|---|
| TOR501 | Outdoor Adventure And Awareness Travel | 4 |
| ELEC1030 | Choose 1 Elective Course | 3 |
| TOR442 | Destinations IV | 2 |
| TOR404 | International Tourism And Hospitality | 3 |
| TOR419 | Cultural Heritage Tourism | 3 |
| TOR145 | Cruise Specialty | 2 |
| Choose one of: | ||
| TOR502 | Skillful Sales | 2 |
| TOR143 | Sabre Part II | 2 |
Program Physical Demands Analysis
Program Vocational Learning Outcomes
Tourism - Travel ( Ontario College Diploma) (MTCU Code 53205)
The graduate has reliably demonstrated the ability to:
- Support an industry and workplace service culture by adopting a positive attitude and professional decorum, accommodating diverse and special needs, and contributing as a team member.
- Deliver customer service and solutions that anticipate, meet and/or exceed individual expectations, as well as organizational expectations, standards and objectives.
- Use marketing concepts, market research, social networks, sales strategies, relationship management skills and product knowledge to promote and sell tourism products, services and customer experiences.
- Apply business principles as well as basic accounting, budgeting, financial and administration skills to support the effective management and operation of a variety of organizations delivering tourism products and services.
- Comply with relevant organization and workplace systems, processes, policies, standards, legal obligations and regulations, and apply risk management principles, to support and maintain efficient, safe, secure, accessible and healthy tourism operations.
- Use appropriate technologies to enhance the quality and delivery of tourism products, services and customer experiences, to measure the effectiveness of tourism operations and to participate in tourism development.
- Keep current with tourism trends and issues, and interdependent relationships in the broader tourism industry* sectors to improve work performance and guide career development.
- Use leadership, teamwork, conflict and relationship management skills and tools, as well as knowledge of organizational behaviour, employment standards and human rights to contribute to a positive work environment.
- Respond to issues and dilemmas arising in the delivery of tourism products, services and customer experiences by using and promoting ethical behaviour and best practices of corporate social responsibility and environmental sustainability.
