IT Service Management | St. Clair College
Course Code
Course Credit

Planning and managing IT environment includes consideration of a myriad of heterogeneous, and inter-related hardware components, including computing systems, network devices, and storage structures, all supporting a variety of middleware, applications, and databases. This course provides students an opportunity to learn how organizations manage their IT infrastructure through services, whose underlying processes involve resource availability, storage and asset management, compliance, governance, IT services integration, and more.