Program Overview
Computer Systems Technicians have the skills to plan, administer, configure and maintain individual and networked computer systems. Graduates are trained to provide technical support for computer users in a business environment. This program will appeal to students who are problem solvers with good analytical skills. Students must be highly organized with a strong interest in computers.
Program Highlights
- St. Clair is an official Cisco Networking Academy and prepares students to take the Cisco Certified Network Associate (CCNA), MCSA Administering Windows Server, CompTIA A+ and Security+ certifications (Comp TIA A+ allows for personal computer repair, maintenance and installation).
- Cisco networking lab.
- Students perform extremely well at Skills Competitions including Skills Canada (Silver Medal 2017); Skills Ontario (Gold, silver & bronze medals 2017).
- Active students run the Information Technology Club
Career Opportunities
Graduates will have good advancement potential and opportunities for entry-level positions including technical support analyst, IT consultant, and network technologist/administrator in a wide range of sectors including government, corporations and the public sector. Many graduates become self-employed or independent operators offering computer training, technical support and network administration.
Admission Requirements
OSSD with the majority of courses at the College (C), University (U), University/College (M) or Open (O) level plus:
- Grade 12 Math (C) or (U)
Mature students - See Admission Procedures for details.
Courses
The curriculum below is for incoming students:
Program Physical Demands Analysis
Program Vocational Learning Outcomes
Computer Systems Technician Program (Ontario College Diploma) (MTCU Code 50505)
The graduate has reliably demonstrated the ability to:
- Analyze and resolve information technology problems through the application of systematic approaches and diagnostic tools.
- Support the implementation and administration of computer systems.
- Support the implementation and administration of networking solutions.
- Install, configure, troubleshoot, maintain, and upgrade components of computer systems.
- Install, configure, troubleshoot, maintain, and upgrade components of networks.
- Use a variety of scripting tools and languages to automate routine tasks.
- Follow, monitor, and document data storage procedures designed to ensure the integrity of information.
- Apply knowledge of security issues to the implementation of information technology solutions.
- Provide efficient and effective technical support to clients in a manner that promotes safe computing practices and reduces the risk of the issue recurring.
- Conform to workplace expectations found in information technology (IT) environments.
- Contribute to the successful completion of the project applying the project management principles in use.
Computer Systems Technician Program (Ontario College Diploma) (MTCU Code 50505) - Effective Fall 2020
The graduate has reliably demonstrated the ability to:
- Identify, analyze, develop, implement, verify and document the requirements for a computing environment.
- Contribute to the diagnostics, troubleshooting, documenting and monitoring of technical problems using appropriate methodologies and tools.
- Implement and maintain secure computing environments.
- Implement robust computing system solutions through validation testing that aligns with industry best practices.
- Communicate and collaborate with team members and stakeholders to ensure effective working relationships.
- Select and apply strategies for personal and professional development to enhance work performance.
- Apply project management principles and tools when working on projects within a computing environment.
- Adhere to ethical, legal, and regulatory requirements and/or principles in the development and management of computing solutions and systems.
- Assist with the implementation of computer systems and cloud solutions.
- Install, configure, troubleshoot, maintain, upgrade and decommission computing system infrastructures.
- Automate routine tasks using scripting tools and programming languages.
- Install and monitor a database management system in response to specified requirements.
- Provide technical support for computing system infrastructures that aligns with industry best practice.