Business Analysis
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Available for groups – Onsite Delivery Available
Business Analysis Masterclass


Why business analysis training? With the rapid changes that are taking place in industry, companies need to be able to respond quickly, focus resources and deliver quality products... on time and within budget. In response to these needs, leading and progressive companies are becoming more project driven. Business Analysts are the link between the customer and the project. They have the task of identifying the customer needs and translating these into user/stakeholder requirements. These requirements, along with functional (solution), quality of service (non- functional), and implementation (transition) requirements are in turn used to develop new customer- focused products, processes, services and systems.


This course is recommended to project personnel and anyone who interfaces with the business analysis function pre-project, throughout, and post project, and requires better understanding of a professional business analysts duties. This practical course will benefit:

  • Team Leads (Analysis & Technical)
  • Project and Systems Engineers
  • Product Owners
  • Customers, Users and Clients working with Business Analysts or Systems Engineers


This 3 day seminar is in compliance with the Global Standards of IIBA® and PMI®. It incorporates proven business analysis processes with techniques instruction. Participants will operate in small teams (4-6 per team) to learn and implement business analysis processes. Each team will use the processes taught in class to plan and execute a real-to-life requirements planning, gathering, analyzing and management experience. This course teaches you the essentials of business analysis, including key roles and responsibilities, as well as understanding all of the key steps in the business requirements process - from customer identification to customer satisfaction. Processes covered include - business analysis planning, communicating & management; Analyzing business needs & determining solution scope; Eliciting, documenting & validating stakeholder requirements; Analyzing, specifying, modeling & verifying requirements; and Assessing & validating business solutions.
Waterfall Method & Agile Method chart


Using lectures, individual exercises, discussion and a powerful case study simulation you will learn the theory and practical application of the following:

  • The role of the Business or Requirements Analyst in a Traditional or Agile project environment.
  • The competency requirements for a Business Analyst.
  • Applying the business requirements process to ensure clarity in understanding and translating customer requirements.
  • How to analyze key business processes to ensure that customer concerns are met through continuous process improvements.
  • How to elicit User Requirements and translate them to system specifications.
  • How to develop a Plan which ensures that the customer is considered and involved throughout the project.
  • Create solutions to customer problems by applying the critical thinking process.


  1. Business Analysis Framework, Context, Standards and Certification (PMI IIBA, and Agile Alliance)
  2. Stakeholder Engagement and Management & Team Dynamics
  3. The Traditional Waterfall vs The Agile Environment
  4. From Needs to Requirements
  5. Planning and The Business Requirements Process
  6. Elicitation / Discovery: Traditional vs Agile
  7. Requirements Writing and Documentation, Change Management & Traceability
  8. Business Rules, and Types of Models
  9. Use Case Modeling
  10. Business Process Modeling, Common Issues Encountered & Analyzing the Model


Dr. Bud Lush, PhD, MSc, CSM, FRCPM
Bud is Chairman & Chief Technical Officer providing Technical, Instructional & Product Development leadership to Atocrates. He is a multiple award winning international consultant/instructor. He has over 35 years direct working and teaching experience in integrated systems program management, corporate-enterprise wide project management, new product development initiatives, battle management (BM / C4ISR) management systems. Bud is the creator of Canada’s first Masters Certificate in Systems Engineering and principal founding faculty member, primary technical content producer of the Centres of Excellence in Project Management and Business Analysis, Schulich Executive Education, Schulich School of Business, York University.

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