St. Clair OneCard

Frequently Asked Questions for Students:

What is OneCard?

OneCard is the official identification for St. Clair College students. It gives students access to eligible services and printing, with more services coming soon.

How do I submit my photo?

After you have setup your St. Clair ONE account you can upload your photo from myphoto.stclaircollege.ca website free of charge. You may also visit your local OneCard office to have your picture taken for a fee.

How do I get my card?

Your OneCard can be picked up at the OneCard office at your campus. To obtain your first St. Clair College OneCard, you must present one of the following pieces of identification.

Passport, Driver’s Licence, Ontario Photo Card, Health Card (with Photo) or, you can present at least two of the following documents, one of which must include a current photo:

  • Certificate of Indian Status
  • Canadian Citizenship Certificate
  • Birth Certificate
  • Social Insurance Number (SIN) Card
  • Permanent Resident (PR) Card
  • Nexus Card

Can I load money on my card?

After a student’s card has been picked up, funds can be deposited and managed through “Load OneCard Funds” through the OneCard site, www.stclaircollege.ca/onecard.

Alternatively, students can add funds at the OneCard office or participating Bookstore locations.

How do I manage my OneCard?

You can manage your account 24 hours a day, 7 days a week. Through your PC, iPhone, Android or laptop the on-line application provides details on your account history, credit & debits and also provides an easy option to add funds.

On the website www.stclaircollege.ca/onecard, you can click on the button “Load OneCard Funds” to login to the portal and view your transactions.

How do I login to the “OneCard Funds” portal?

Students can login with their St. Clair ONE login and password.

Parents/others may deposit money into a student’s account using the student number and student date of birth.

Please note parents/others can deposit money which can only be used for the bookstore or deposit into a flex account which can be used where St. Clair College OneCard is accepted.

What forms of deposits are accepted?

If you click on the “Load OneCard Funds” button at www.stclaircollege.ca/onecard, you will be able to login to the portal which will accept debit or credit.

Where can I use OneCard?

OneCard can be used for printing, library services, purchasing additional print services, and much more coming soon.

What do I do if my card is lost or stolen?

If your OneCard is lost or stolen, you must immediately deactivate it. You can do this online, in person at the OneCard Office or by calling the OneCard Office. An email or voice message does not constitute proper notification for lost or stolen cards due to time delays.

You are responsible for all transactions made on your card until it is reported lost or stolen. St. Clair College is not responsible for funds or services used with a lost or stolen card. In the event that the online service to deactivate your card is unavailable, St. Clair College is not responsible for transactions on your OneCard. There will be a $20 replacement fee for lost/stolen cards.

Can I put a hole in my card to put it on a lanyard?

No because the OneCard has built-in chip technology which allows students to tap and swipe their cards around campus. Putting a hole in the card will cause it to become inoperable. You will be charged $20 for a replacement card if damaged from hole punching.

Where can I go to ask more questions?

If you have any additional questions or concerns, please feel free email us at onecard@stclaircollege.ca

Also stop by any of our OneCard offices with any questions or concerns.